{"id":13639,"date":"2024-11-29T07:49:12","date_gmt":"2024-11-29T07:49:12","guid":{"rendered":"https:\/\/zcas.ac.zm\/zcas-professional\/?p=13639"},"modified":"2024-11-29T07:49:12","modified_gmt":"2024-11-29T07:49:12","slug":"student-admissions-and-retention-officer-e-learning","status":"publish","type":"post","link":"https:\/\/zcas.ac.zm\/zcas-professional\/student-admissions-and-retention-officer-e-learning\/","title":{"rendered":"Student Admissions and Retention Officer (e-Learning)"},"content":{"rendered":"

Zambia Centre for Accountancy Studies (ZCAS) was enacted through an Act of Parliament (ZCAS Act No. 1 of 1989) for the purpose of training accountants, promoting research and advancement of learning in accountancy, finance, and related studies, providing advisory and consultancy services, and for related matters.<\/p>\n

ZCAS seeks to recruit qualified and experienced persons to fill the position of Student Admissions and Retention Officer (e-Learning).<\/p>\n

JOB PURPOSE:<\/strong><\/p>\n

Reporting to the Director of Professional Studies, the position is responsible for promoting, managing, and optimizing e-Learning programmes to attract new students and retain existing ones.<\/p>\n

MAIN DUTIES AND RESPONSIBILITIES:<\/strong><\/p>\n

    \n
  1. Provides a seamless e-Learning experience by supporting students throughout their admission process and ensuring their academic engagement and success in a virtual learning environment.<\/li>\n
  2. Implements strategies that increase student retention by providing support services, fostering engagement, and addressing student challenges in the e-Learning ecosystem.<\/li>\n
  3. Manages the online application process for prospective students, ensuring that all application materials and procedures are easily accessible and user-friendly.<\/li>\n
  4. Provides guidance to prospective students about program offerings, entry requirements, and application deadlines.<\/li>\n
  5. Organizes and hosts virtual information sessions and webinars for prospective students to learn about the institution\u2019s e-Learning programs.<\/li>\n
  6. Provides clear and timely communication regarding the status of applications and any additional information required.<\/li>\n
  7. Creates and implements comprehensive online orientation programs that familiarize new students with the institution\u2019s e-Learning platforms, resources, and academic expectations.<\/li>\n
  8. Provides guidance on the use of the learning management system (LMS), online library resources, and other digital tools needed for e-Learning success.<\/li>\n
  9. Encourages new students to engage in virtual student communities and peer-support groups to enhance their social integration and sense of belonging.<\/li>\n
  10. Tracks student activity on the e-Learning platform to identify engagement levels and provide timely interventions for those who may be struggling or disengaged.<\/li>\n
  11. Develops and implements retention programs that support at-risk students, such as online mentoring, academic advising, and personal development workshops.<\/li>\n
  12. Analyzes student data with respect to student retention trends and success rates.<\/li>\n
  13. Identifies potential challenges that may cause students to drop out and creates action plans to address these issues.<\/li>\n
  14. Provides continuous personalized support and follow-ups for students throughout their e-Learning journey, ensuring that they feel supported both academically and emotionally.<\/li>\n
  15. Maintains an accurate record of online applicants and registrants on the SIS and Navision systems and comply with all good practice guidance including data protection and security of data.<\/li>\n
  16. Collaborates with faculty and academic advisors to ensure that students receive the academic support they need, such as course planning, study strategies, and exam preparation resources.<\/li>\n
  17. Acts as a liaison between students and technical support teams to resolve issues related to accessing eLearning platforms, course materials, or other technical challenges.<\/li>\n
  18. Establishes channels for student feedback regarding their e-Learning experience and use this feedback to make continuous improvements to student services.<\/li>\n
  19. Analyzes LMS usage reports to identify popular content, high-traffic periods, and potential issues with course navigation or resource accessibility.<\/li>\n
  20. Works with the marketing team to ensure that the institution\u2019s website, social media platforms, and other digital marketing channels are optimized for eLearning recruitment.<\/li>\n
  21. Tracks the effectiveness of eLearning recruitment efforts and adjust marketing strategies as needed.<\/li>\n
  22. Participates in the development and implementation of policies related to online admissions, retention, and student support.<\/li>\n
  23. Collaborates with other units to ensure a good eLearning environment suitable for students\u2019 learner support.<\/li>\n
  24. Performs any other duties lawfully assigned by the supervisor from time to time.<\/li>\n<\/ol>\n

    QUALIFICATIONS, EXPERIENCE AND SKILLS:<\/strong><\/p>\n

      \n
    1. Grade 12 Certificate with a minimum of five (5) \u201cO\u201d levels including English and Mathematics.<\/li>\n
    2. Bachelor\u2019s degree in Business Administration, Information Technology or Social Sciences from a recognized accredited University.<\/li>\n
    3. Master\u2019s degree in Business Administration\/Information Technology is an added advantage<\/li>\n
    4. Three (3) years relevant work experience in student admissions or e-learning coordination in a learning institution.<\/li>\n
    5. Must be Computer literate.<\/li>\n<\/ol>\n

      Signed applications with detailed Curriculum Vitae, copies of educational certificates validated by the Zambia Qualifications Authority (ZAQA), copies of all other credentials and contact details (address\/telephone\/email) of at least two (2) traceable referees should be sent to the address below on or before 11th December 2024. The position should be clearly marked on the envelope.<\/strong><\/p>\n

      Please note that only short-listed candidates shall be responded to.<\/p>\n

      Applications should be sent to:<\/p>\n

      The Board Secretary
      \nZambia Centre for Accountancy Studies
      \nP.O. Box 35243
      \nDedan Kimathi Road
      \nLUSAKA<\/p>\n

      *Published on 27th November 2024*<\/strong><\/p>\n","protected":false},"excerpt":{"rendered":"

      Zambia Centre for Accountancy Studies (ZCAS) was enacted through an Act of Parliament (ZCAS Act No. 1 of 1989) for the purpose of training accountants, promoting research and advancement of…<\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_uf_show_specific_survey":0,"_uf_disable_surveys":false,"iawp_total_views":678,"footnotes":""},"categories":[87],"tags":[],"class_list":{"0":"post-13639","1":"post","2":"type-post","3":"status-publish","4":"format-standard","6":"category-vacancies"},"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/zcas.ac.zm\/zcas-professional\/wp-json\/wp\/v2\/posts\/13639","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/zcas.ac.zm\/zcas-professional\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/zcas.ac.zm\/zcas-professional\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/zcas.ac.zm\/zcas-professional\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/zcas.ac.zm\/zcas-professional\/wp-json\/wp\/v2\/comments?post=13639"}],"version-history":[{"count":1,"href":"https:\/\/zcas.ac.zm\/zcas-professional\/wp-json\/wp\/v2\/posts\/13639\/revisions"}],"predecessor-version":[{"id":13640,"href":"https:\/\/zcas.ac.zm\/zcas-professional\/wp-json\/wp\/v2\/posts\/13639\/revisions\/13640"}],"wp:attachment":[{"href":"https:\/\/zcas.ac.zm\/zcas-professional\/wp-json\/wp\/v2\/media?parent=13639"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/zcas.ac.zm\/zcas-professional\/wp-json\/wp\/v2\/categories?post=13639"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/zcas.ac.zm\/zcas-professional\/wp-json\/wp\/v2\/tags?post=13639"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}